Connect Zendesk to your AI — your Help Center and ticket history
Ragnight indexes your Zendesk help articles and tickets and makes them queryable by your assistants, citing the ticket or article.
Every resolved ticket is knowledge that resets at the next one. Ragnight indexes your Zendesk Help Center and history so yesterday's fix serves today.
Use case — Support & escalations
A concrete use case
An incident resembles a case handled last year. Instead of running another Zendesk search, the agent asks the assistant how it was resolved — cited answer, ticket number included.
How it works
Connect Zendesk
Authenticate Zendesk in a few clicks. Ragnight indexes your content continuously, read-only, no developer.
Plug in your AI
ChatGPT, Claude, Mistral or your agents query Zendesk via the API or MCP connector — no copy-paste.
Cited, up-to-date answers
Every answer links back to its source in Zendesk. Sync keeps the memory current automatically.
What it changes
Semantic search across Zendesk
Ask in plain language; Ragnight finds the relevant passage inside Zendesk.
Cited, trustworthy answers
Every answer cites the source Zendesk document — verifiable, no hallucination.
No migration, read-only
Your content stays in Zendesk. Ragnight indexes it where it lives and keeps in sync.
EU-hosted, GDPR
Your data is isolated per organisation, encrypted and hosted in Europe.
Frequently asked questions
Which tickets are indexed?
Those in the scope you define, with their comments. The connector is read-only and never writes to Zendesk.
Does Ragnight modify my data in Zendesk?
No. The Zendesk connector is read-only: Ragnight indexes your content for search, and never modifies or deletes it.
Connect Zendesk to your company's memory
Connect Zendesk, run your first search — no credit card, in under 5 minutes.
